Blog

Preguntas frecuentes sobre abuso y negligencia en residencias para mayores

Una situación de abuso o negligencia contra adultos mayores puede manifestarse de muchas maneras, no solamente físicas. Aquí le ofrecemos un listado con las preguntas más comunes que las familias tienen, y las respuestas que pueden orientarle sobre cómo buscar una solución.

¿Cómo puedo saber si un ser querido es víctima de abuso o negligencia en un asilo?

Algunas señales (enlace en inglés) que alertan la existencia de diferentes tipos de abuso son:

  • Físico: pérdidas de peso abruptas, falta de higiene y asistencia en necesidades diarias básicas, moretones, cortes u otras heridas.
  • Emocional o de comportamiento: aislamiento de amigos y familia, miedo, ansiedad, abandono de actividades usuales, cambios en hábitos de sueño.
  • Financiero: firmas fraudulentas, cambios abruptos en gastos, falta de pago de facturas, acumulación de deuda.

¿Qué debo hacer si creo que mi familiar es víctima?

Si usted o un allegado es víctima de abuso o negligencia puede beneficiarse haciendo lo siguiente (enlace en inglés):

  • Hablar con alguien cercano: Si quien vive la situación es un familiar, trate de encontrar un momento en privado donde pueda abrirse con usted y darle detalles de lo que está pasando.
  • Hable con los administradores de la institución y exija cambios. Es muy probable que el personal niegue la situación de abuso y negligencia. Si esto ocurre, usted puede también solicitar ayuda a agencias de protección, más adelante en este artículo encontrará datos de contacto de estas, o un abogado.
  • Instalar “cámaras de abuela” para monitorear la situación también puede ser una buena opción. Tenga en cuenta que deberá comunicar y recibir autorización de la institución para esto.
  • Busque otra institución

¿Cuáles son los efectos a largo plazo?

La mayoría de las lesiones físicas sanan con el tiempo. Sin embargo, algunos daños físicos y psicológicos producto de abuso o negligencia pueden perdurar, o causar un fuerte daño a las finanzas o las relaciones de la víctima. Una consecuencia común de abuso es la depresión y el miedo. Muchas víctimas también se culpan a sí mismas de lo que les está pasando.

¿A dónde debo reportar el incidente?

Si usted o alguien que conoce está en peligro inminente, llame al 911.

En Texas, específicamente usted puede comunicarse con el Departamento de Salud y Servicios Humanos al 800-458-9858 de lunes a viernes de 7am a 7pm para reportar abuso o negligencia contra adultos mayores o personas con capacidades diferentes.

Otra agencia que puede asistir (enlace en inglés) es el Centro Nacional de Abuso a Mayores. Usted puede llamar al “Localizador de Cuidado para Mayores” (en inglés Eldercare Locator) durante días hábiles al 800-677-1116.

¿Quiénes pueden ayudar?

Claramente, los profesionales médicos son los primeros que deben consultarse si la salud física se ha visto afectada por la situación. Recuerde que aunque las lesiones no sean evidentes como moretones o heridas específicas, es buena idea hacer análisis para verificar el estado de salud en general. Especialmente si se sospecha que existió negligencia en materia de administración de medicación o de alimentación y nutrición en general.

Como mencionábamos anteriormente, una situación de abuso puede crear consecuencias psicológicas que ameriten una consulta con profesionales de la salud mental.

Un abogado puede ayudarle a conocer que acciones legales son posibles contra la institución responsable. No solo para conseguir una compensación por el daño causado sino también para prevenir que otros adultos mayores sean víctimas de abuso o cuidado negligente.

Finalmente, no olvide que usted mismo como víctima o ser querido que sospecha la existencia de abuso es el primero que necesita actuar para que se conozca y detenga esto.

Si usted o alguien allegado está atravesando este problema, sepa que esto no es su culpa y que no está solo. Cualquiera sea la situación o el tipo de abuso, y sea usted o un ser querido quien esté sufriendo, una cosa es cierta: el abuso no se detendrá por sí solo. Remítase a los números de contacto mencionados aquí y pida ayuda.

Facebook
Twitter
LinkedIn

Multi-Million Dollar Results For Over 30 Years

Schedule a Free Consultation

Google
Natasha Garza profile picture
Natasha Garza
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an amazing experience with Janicek Law from beginning to end. Karen Rangel recommended us to Cassidy Muniz, and we are so thankful she did. Cassidy assisted myself, my husband, and our two daughters, and all four of us are extremely happy with the experience and outcome. Cassidy truly went above and beyond for our entire family. She was always responsive, patient, professional, and helpful, and she kept us informed throughout the entire process. Everything went smoothly, we had no issues, and she made what could have been a stressful situation so much easier for us. The entire team at Janicek Law is amazing, and we felt like we were in great hands from start to finish. We are incredibly grateful to Karen for recommending Cassidy and especially grateful to Cassidy for everything she did for our family. We would 100% recommend Cassidy and Janicek Law to anyone looking for a team that truly cares about their clients. Thank you all so much for everything! ❤️
Google
Alex McWhirter profile picture
Alex McWhirter
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We were referred to Janicek Law firm from a lawyer in Brownsville, who pointed out that they are experts in the field of medical malpractice and I am so grateful. We worked with Andrew and Gaby and they were dedicated and worked hard to get us the best possible outcome. They kept us informed and updated through every step of the process, always with a friendly and very professional disposition. Despite language and distance challenges, they accommodated all of our needs, and I would highly recommend Janicek Law Firm. They made a bad situation better by listening to our concerns, helping us through a sorrowful time for my family, and advising on how to defeat our opponent. For any families that have a beloved and elderly relative who suffered in the hands of callous and neglectful medical institutions, Janicek Law Firm were amazing in advocating for our relative and making these corporate entities accountable. Thank you, Andrew and Gaby, we really appreciated your help!
Google
Heidi Soto profile picture
Heidi Soto
8 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mr Bernal and Karen were great. They always kept me up to date on all that was going on at all times. When it came down to mediation Mr Bernal knew exactly what to do and say to make things clear with the insurance company who wanted to take advantage of me. I highly recommend Mr Bernal if you ever are in an accident. He will definitely take care of you.
Google
Lucy profile picture
Lucy
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am beyond thankful for everyone at Janicek law for the professionalism, dedication, and support you all have showed throughout my lawsuit. From the very beginning, you all made a difficult and stressful situation much easier to navigate! Thank you for taking the time to answer my questions, keeping me informed every step of the way and making this process as stress free as possible! I can without a doubt definitely recommend this law firm!
Google
Iris Contreras profile picture
Iris Contreras
16 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have started this review so many times, but every time I do, I realize there simply aren't enough words to thank the people at Janicek Law. Almost 3 years ago, my world ended. I lost my son, Zayden—the greatest love of my life. My other son, Zy, witnessed the unimaginable that day. He carries those memories with him every single day, and we are forever grateful that he is still here because we very easily could have lost him too. Our family didn't just experience a tragedy—we experienced trauma that changed us forever. When I first met the team at Janicek Law, I wasn't just grieving. I was broken. I was a mother trying to survive the unthinkable while helping my surviving son heal from something no child should ever witness. I didn't know if I had the strength to keep fighting. There were so many moments when I wanted to give up. Every deposition, every conversation, every piece of evidence forced me to relive the worst day of my life. I told them I couldn't do it anymore. But they never let me forget why we were fighting. They reminded me that Zayden deserved justice. They reminded me that Zy deserved justice. They believed in my family even when I couldn't believe in myself. What makes Janicek Law different is that this was never just a job to them. They never made me feel like another client or another case number. They knew my children by name. They celebrated Zayden's life. They cried with us, prayed with us, hugged us, encouraged us, and walked beside us through every heartbreaking step. They carried a piece of this burden with us, and I will never forget that. Even after the case was over, they didn't disappear. They still answer my calls. They still help me with paperwork. They still check on me. They still make me feel like my family matters. That's something you cannot fake. That's love. Somewhere along the way, I stopped seeing them as "my attorneys" and started seeing them as family. And I truly believe I have a family for life. No amount of money will ever bring my little boy back. I would trade every penny to hear his laugh one more time. But because of Janicek Law, I have peace knowing that his life mattered, his story was heard, and that they fought for my boys with everything they had. From the deepest part of a mother's heart... thank you. Thank you for loving my children. Thank you for never giving up on us when I wanted to give up myself. Thank you for standing beside us through the darkest chapter of our lives. You gave my family more than legal representation—you gave us hope, dignity, and people we will love for the rest of our lives. You helped a grieving mother find the strength to be the voice her son no longer had. In a world that can feel so unfair, you reminded me that there are still genuinely good people. We love each and every one of you, and we will never forget what you did for Zayden, for Zy, and for us.❤️
Google
Destiny Sanchez profile picture
Destiny Sanchez
14 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My friend Karen referred us to Janicek law firm and I am so grateful. We worked with cassidy moving forward and she went above and beyond while helping me with my accident case. From the very beginning, she was professional, knowledgeable, and always available to answer my questions. She kept me informed throughout the entire process and made a stressful situation much easier to handle. Her dedication, hard work, and attention to detail truly made a difference in my case. I am incredibly grateful for everything she did for me and my family. I would highly recommend Cassidy and Janicek Law Firm, who genuinely cares about clients and fights for the best possible outcome. Thank you cassidy for everything!
Google
Virginia-Ann Bernal profile picture
Virginia-Ann Bernal
8 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After my accident, I felt overwhelmed and had no idea what to do next. Choosing Janicek Law Firm was one of the best decisions I could have made. From the very beginning, Philip Bernal, Cassidy Muniz, and Karen Rangel took the time to explain the process, answer my questions, and make sure I always knew what to expect. Cassidy and Karen were absolutely incredible throughout my entire case. They coordinated my medical care, helped with scheduling appointments, communicated with my insurance, and was always available whenever I needed guidance or reassurance. Their compassion and dedication truly made a difficult time so much easier. The entire team worked hard to build my case, keeping me informed every step of the way, and ultimately secured a settlement I was very happy with. More importantly, they gave me the peace of mind to focus on healing instead of worrying about the legal process. I can’t thank Philip, Cassidy, Karen and everyone at Janicek Law Firm enough for their professionalism, kindness, and commitment. If you’re looking for a law firm that genuinely cares about its clients, I highly recommend them. THANK YOU SOO MUCH!!
Google
Corey Sil profile picture
Corey Sil
29 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mr. Skemp and Gaby took care of everything and made my suit for Wrongful Death as easy as possible. I couldn’t have done any of this with out them! They honored and represented my Mother to the fullest and for that I am greatful! G. Silvas
Google
Jasub Baez profile picture
Jasub Baez
22 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good lawyers .
Google
Aldo Salinas profile picture
Aldo Salinas
10 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend the team at Janicek Law. From the very beginning, they provided outstanding legal service that was both professional and deeply compassionate. The entire staff is incredibly knowledgeable, and they made a complex process feel manageable and stress-free. It’s rare to find a firm that combines such high-level legal expertise with a genuinely friendly, client-focused approach. I am very grateful for their support and would choose them again without hesitation.
es_MXEspañol de México

We’re always looking for ways to improve.
Please let us know how we did.